Wasim Fathima Shah — Wellmark- Blue Cross Blue Shield - IT Scrum Master

Wellmark-Blue Cross Blue Shield) , lT Scrum Master,

Lead Backlog Refinement Session with Product Owner and Scrum Team to refine the User Stories, Prioritize the user stories using SPIDR in the product backlog using MoSCoW Technique according to the Project Roadmap and worked on Spike Stories by analyzing feasible techniques with SME’s to execute it in future sprints
Created detailed Wireframes, Mockups and presented it to the stakeholders to sign-off the gathered UI/ UX requirements.
Proactively facilitated all Ceremonies, including Sprint Planning, Daily Stand-Up, Sprint Review, Sprint Retrospective, and Backlog Refinement Sessions
Assisted the scrum team in the Demonstration of the developed software in Sprint Review Session with the Product Owner and Stakeholders to ensure that the system functionality is thoroughly tested within project timescales to determine it as a Minimum Viable Product (MVP).
Facilitated a sprint retrospective session to understand scrum team satisfaction and figure out better ways to meet the sprint goals by conducting an Agile Retrospective Games
Collaboratively worked with the RTE in the SOS meetings in understanding the technical dependencies and implementations of project features.
Managed the elicited Requirements on Confluence to deliver better Traceability and Communication with stakeholders throughout the Project Lifecycle.
Created Unified Modelling Language (UML) and Business Process Model and Notation (BPMN) based diagrams using Microsoft Visio to create: Use Case Diagrams, Activity Diagrams, and Sequence Diagrams to render Business Requirements into Business Process Flow.
Performed Due Diligence in converting Elicited Requirements into User Stories in accordance to INVEST Criteria.
Lead story point estimation session by following the Planning Poker Technique using Fibonacci Series with the scrum team to assign story points for the User Stories in the product backlog.
Worked on Enablers and Spike stories and made estimations along with the team.
Worked closely with the Release Train Engineer (RTE) for the Agile Release Train (ART) in coordinating dependencies between various scrum teams.
Attended Scrum of Scrums (SOS) to coordinate Dependencies across various other scrum teams in Agile Release Train, and worked with Release Train Engineer, System Architects, and System for Infrastructure requirements and to support Integration Testing.
Implemented the AJAX functionality to enhance UX.
Performed Data Mapping to identify and standardize data from the OLTP to OLAP database in various distributed systems during Extract Transform Load (ETL) processes by applying transformational rules –
Used Power BI for Ad hoc reporting and analytics to formulate business strategies.
Experience working closely with PM, PO, System Architect and cross functional teams and involved in writing Client-side validations, Transformation rules, Data base validations and Server-side validations
Exclusive and extensively involved in recognizing and generating reports for both the clients and the management being a core team member of the Center of Excellence.
Coordinated with QA team to create Test Plan, Test Strategy, Test scenario, and Test Cases based on the User Stories and Acceptance Criteria that are defined according to the business requirements.
 

PROFESSIONAL SUMMARY
Extensively experienced in Requirement Documentation and Management using various tools like RALLY, JIRA, HP-QC and MS SharePoint to have better traceability throughout the software development lifecycle.
Facilitated and engaged in all scrum ceremonies like Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective, and Backlog Refinement sessions.
A wealth of experience in writing User Stories using INVEST criteria and authored Acceptance Criteria written in Gherkins Format.
Proactively briefed Team’s progress to the Product Owner using Key Performance Indicators (KPI’s) integrated into JIRA such as Burn-up Chart, Burn-Down Chart, Bug Resolution Time Chart, Cumulative Flow Diagram, defect to user stories and Velocity Chart.
Actively involved in Program Increment Day (PI), headed the team breakout sessions during the PI and assisted my Release Train Engineer (RTEs) for the feature readiness, logistic readiness, and team readiness.
Involved in assisting the PO with prioritizing Program Backlog items and writing user stories for the upcoming PI objective.
Writing user stories with respect to UTDD, ATDD, TDD, BDD and continuous integration for deliverance of MVP
Handling dependent teams following Scrum and Kanban framework.
Effectively managed CI/CD pipeline to ensure efficiency in lead time by measuring performance metrics like Bug Resolution Time, Lead Time, and Test Summary Reports.
Designed prototypes for Orchestration Processes in MS Visio by invoking respective Web Services and API’s to filter and scrub the data in validation process.
Helping the team in understanding the Agile concepts and the Agile practices to improve the team’s delivery.
Assisted Product Owner in refining product backlog, writing Technical User Stories using INVEST criteria and prioritizing user stories using MoSCoW techniques.
Guiding teams with Dependency Mapping in team-break out session during PI Planning event.
Proactively collaborated with the Solution Architect Team in implementing APIs, Web services, and Microservices to the Enterprise technical architecture, thereby increasing business agility.
Adept understanding of web services and conceptual knowledge of XML, JSON, UDDI, WSDL, WADL, HTML, AJAX, SOA, SOAP and RESTful Web Services
Amplified technical architecture by validating Web Services, API’s, using Soap UI and Postman tool to authorize its functionality to satisfy the business requirements.
Designed prototypes for Orchestration Processes in MS Visio by invoking respective Web Services and API’s to filter and scrub the data in validation process.
Sound knowledge in performing Extract Transform Load (ETL) process to migrate data from OLTP Database to OLAP Data warehouse and Data Marts, which involved Data Mapping based on the elicited Transformation Rules.
Proficient in executing DML and DDL SQL queries to perform Data Validations.
Proficient in developing and executing Test Plans, Test strategies, Test Scenarios, and Test Cases based on the User Stories and Acceptance Criteria defined according to the business requirements.
Tremendous experience in formulating the Requirement Traceability Matrix (RTM) integrated into the JIRA, Rally and Azure DevOps to validate all the test cases’ requirements.
In-depth experience in leading User Acceptance Testing (UAT) and guiding business stakeholders by providing User Guides to Validate and Verify both functional and technical requirements of the application.
Proactively involved in Post-production support by executing leading IT Service Management (ITSM) practices using ServiceNow with the help of the support team to address Tickets.
 

Bachelors : Electronics and communication Engineering
Masters: Engineering Management
Graduate Certification: Foundations of Six Sigma and Quality Improvement
Scrum Master Certification