Jain Pratik — Service Now - Lead Business Analyst

Pratik is a seasoned IT Business Analyst with a proven expertise in Agile Business Transformation. He has an overall experience of 9 years and a proven track record of delivering large scale global impact solutions catering to millions of customers at well-known global brands. He thrives in dynamic and innovative work environment and has effectively led complex and strategic cross functional initiatives. He brings in tremendous value to the development teams for digital transformation of the organizations and clients he caters to. Pratik presently works in the capacity of Lead Business Analyst – Digital Transformation with ACS Global Tech Solutions Pvt Ltd building state-of-the-art digital transformation solutions. 


His expertise and experience have bestowed him with opportunities to work with clients across the globe spanning countries like India, USA, Canada, UK, Hong Kong, China and Poland. Pratik has a Bachelors (BE) in Computer Engineering from University of Pune, India and a Masters (MS) in Business & Information Systems from New Jersey Institute of Technology, USA. During his free time, Pratik enjoys mentoring and coaching young students and professionals to shape their careers in the tech industry.