As a seasoned Microsoft Certified Dynamics 365 Solutions Architect, I bring over 12 years of comprehensive experience in information technology and services. My expertise lies in delivering innovative solutions leveraging Microsoft Dynamics 365, and I have a proven track record of success in various industries.
I am working for Sony Pictures Entertainment in Los Angeles, where I contribute my expertise to drive impactful solutions.
Key Highlights:
• Proficient in collaborating with cross-functional teams and stakeholders to gather requirements, facilitate discussions, and drive consensus for effective solution delivery.
• Skilled in conducting user training sessions and providing ongoing support to ensure smooth adoption and utilization of Microsoft Dynamics 365 solutions.
• Experience integrating Microsoft Dynamics 365 with other business systems and third-party applications to streamline processes and enhance overall functionality.
• Proficient in leveraging the out-of-the-box functionality of MS Dynamics 365 across multiple versions including 2016, 2015, 2013, and 2011, particularly in Sales, Service, and Marketing modules.
• Conduct thorough business analysis to articulate and document functional design requirements and business rules, ensuring alignment with organizational objectives.
• Proficient in preparing essential documents such as Proof of Concept, Functional Requirement Documentation, Functional Design Documentation, Requirement Traceability Sheet, and Functional Test Cases.
• Possess strong decision-making capabilities to effectively prioritize tasks, establish credibility, and manage competing priorities within the organization, while maintaining a high multitasking proficiency.
• Recognized for creativity and analytical problem-solving skills, committed to delivering timely, accurate, high-quality work even in fast-paced, time-sensitive environments.
• Solid understanding of Web Development technologies including HTML, XML, CSS, JavaScript, JQuery, Ajax, and Visual Studio 2008/2010/2012.
• Extensive hands-on experience in Customization, Configuration, Installation, Deployment, and Administration of Microsoft Dynamics solutions.
• Continuously striving to enhance my skills and stay abreast of the latest industry trends, I am dedicated to driving success and exceeding expectations in every project I undertake.