I am a seasoned IT professional with over 8 years of experience in the field of Customer Experience Management and Web Development. My expertise lies in configuring and leveraging cutting-edge monitoring tools such as AppDynamics, Dynatrace, Datadog, and Splunk to optimize system performance and ensure seamless customer experiences. I am passionate about harnessing the power of data analytics to drive actionable insights and enhance decision-making processes. My career has been defined by a commitment to providing innovative solutions, predictive analysis, and advanced business intelligence applications, primarily within the financial services industry. I am adept at cloud migration, advanced reporting, and possess a comprehensive understanding of Agile methodologies and SDLC. My educational background, coupled with my practical experience, has equipped me with a well-rounded approach to project execution and a deep understanding of the technology landscape.