Nikhil Singla is an accomplished Engineering Director at Boston Consulting Group (BCG), based in Boston, USA. With a robust background in technical program management and strategic operational leadership, Nikhil has spearheaded significant digital transformation projects across management consulting and banking sectors. His expertise encompasses leading global teams, managing substantial operational budgets, and driving innovative projects that notably enhance efficiencies and reduce costs at scale. 

 

Before his current role at BCG, Nikhil served as the IT Operations Manager at Santander Bank N.A. in Dorchester, MA, where he led technological upgrades across North America, enhancing operational efficiency and compliance within the banking sector. His initiatives significantly improved the bank’s ability to monitor and meet service level agreements through the development and automation of performance dashboards. 

 

Nikhil’s early career includes impactful tenures at notable organizations such as Wipro Technologies and CenturyLink Technologies in India, where he developed and managed solutions that supported strategic marketing decisions and operational enhancements. His work in fraud management and credit collections systems for a major telecom company was particularly distinguished, earning him an “Individual Contributor Award” for his exceptional performance and contributions. 

 

He holds a Master of Science in Management Science from Harrisburg University of Science & Technology, an MBA from Hult International Business School, and a Bachelor of Technology in Computer Science and Engineering from SRM University, India. His educational background, combined with his professional experience, positions him as a leader capable of leveraging technology to solve complex business challenges and drive significant outcomes in global corporate settings.